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Programme Director

  • £65k
  • Central London

Programme Director, Central London – Up to £65k DOE plus benefits

This agency is looking for a hands-on, delivery-focused Programme Director to work with one of their main clients to help audit, refine and deliver key strategic CRM programmes across multiple channels.

The role requires a seasoned Programme Director who is well-versed in managing complex multi-channel marketing programmes. This Programme Director must be able to understand the strategic vision and translate that into tangible executable deliverables, managing a team to coordinate internal teams at the agency, the client and third-party agencies to ensure there are clear end-to-end roadmaps and that delivery is second to none.

The client is large and has a complicated stakeholder landscape. The successful Programme Director will have worked with similar clients in the past and be able to work in a mature environment that encourages autonomy. A direct and "crack on with it" delivery style Programme Director would be best suited to this role.

This is what we’re looking for in this Programme Director:

-       Ability to understand programme strategy and manage the tactical implementation of that strategy

-       Comprehensive understanding of CX principles, project delivery methodologies and corporate identity/branding

-       Solid interpersonal capabilities along with strong verbal, visual and written communication skills

-       A resourceful problem solver with a proven track record in project management, organisation, and leadership skills

-       At least 5 years of related work experience

-       Some experience of delivering complex CRM programmes

The Project coordination and delivery responsibilities of this Programme Director will include:

-       Team leadership and project oversight including course correction where necessary to ensure programmes are delivered perfectly and are on time and on budget

-       Experience managing resource and matching skill sets within budget and a keen interest in following marketing and project management trends

-       Experience supporting client service and strategy with account development plans

-       A bridge between internal teams and delivery partners to ensure client objectives are realised to understand key dependencies in the end to end process

-       Responsible for establishing and maintaining a cohesive and successful partnership between client, third party agencies and internal teams