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Sales / Customer Relationship Manager (Tech)

  • £50k plus £25k commission
  • London / Remote Working

Sales / Customer Relationship Manager (Tech), Central London / Working from Home - £50k plus additional commission of £25K plus benefits

This tech business is a world-leader in digital marketing technology. They maximise online sales of brands and retailers globally and have a client portfolio which includes global tech giants who trust them to consolidate and deliver inspiring digital online content to the world’s largest websites. They want a Sales / Customer Relationship Manager to help drive the business forward.

This tech firm’s clients are the best in the business. This Sales / Customer Relationship Manager will have a fantastic opportunity to work with huge household brand names, become a key player for large scale international marketing campaigns and also sit in the front row for big data conversations and cutting edge innovations.

This Sales / Customer Relationship Manager will:

- Forge key strategic relationships in order to retain and grow the largest brand clients
- Expand connections within brands, reaching out to all budget holders
- Be a trusted advisor to your clients and colleagues
- Engage and be curious, driving conversations to uncover business challenges and/or pain points
- Drive significant revenue growth across your portfolio of clients through creating, identifying and converting sales opportunities
- Engage with clients on a day-today basis to surprise and delight; keep the client up to date on the progress with their campaign and leading performance reviews and optimisations
- Prepare and lead high-level face-to-face meetings
- Manage key internal relationships to effectively drive the priorities of your client
- Contributing to the development of new business opportunities, primarily based upon customer feedback to proactively build business cases to address specific client challenges
- Managing all opportunities from start to finish through Salesforce in order to create a professional funnel management process
- Producing and capturing client meeting notes and summarising any additional actions required, including follow-up calls within Salesforce
- Acknowledging clients promptly and communicating with them to the highest standard
- Maintaining a strong working knowledge of client services

This Sales / Customer Relationship Manager will also have:

- Demonstrable sales experience in building demand, generating opportunities, negotiating and closing to meet individual sales targets
- Excellent interpersonal skills and ability to communicate with a wide range of contacts both internally and externally
- Experience of working with a range of clients, simultaneously and seamlessly
- A big interest in technical marketing - experience would be nice to have
- Strong commercial and decision-making skills
- Confident sales presenter, with the ability to take the lead and run top level meetings
- Comfortable approaching people
- Strong client service ethic
- Fluent in written and oral English; additional languages are a big advantage
- Proactive and highly self-motivated
- Enthusiastic and energetic personality
- Understanding of different business practices across various cultures
- Organised and detail orientated

This Sales / Customer Relationship Manager will have the below experience:

- 4-5 years' experience of exceeding individual sales targets within a Business Development role
- Proven success in managing client relationships
- Great understanding of and a passion for the digital marketing space
- Educated to degree level or similar