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CRM Consultant

  • £50k
  • Central London (Remote)

CRM Consultant, Central London / Remote - Up to £50k dependent on experience

Are you a CRM Consultant looking for a new challenge? We want to hear from you. This CRM Consultant role is with a leading digital Consultancy who work with huge clients. They are looking for a CRM Consultant with a strong understanding of CRM, ESPs, Automation, and Data. Here, you’ll be working both in the Consultancy and closely with the client to develop CRM campaigns which achieve objectives.

As CRM Consultant you’ll be responsible for reviewing clients’ digital marketing activity to build multi-channel / channel specific strategies. You’ll be vital in advising clients on their use of CRM and forecasting the impact of CRM campaigns covering email, push, SMS, web, app and DM. Are you confident working with data? This role involves handling ESPs, Automation, and Data.

This CRM Consultant will be someone who has a great understanding of the uses for CRM in a customer journey. Do you have an understanding of customer and prospect life cycles, campaign journeys and programmes across CRM channels? We want to hear from you as soon as possible.

Below is what you’ll be tasked with as CRM Consultant:

  • Working closely with clients, in their offices to advise on CRM
  • Develop CRM strategies
  • Advising clients on ESPs, Automation, and Data
  • Managing campaign budgets and timelines
  • Liaise with various departments / external teams
  • Carrying out post-campaign analysis, reporting and optimisation

Here is what they’re looking to see in this CRM Consultant:

  • Strong understanding of CRM campaigns
  • Great client-servicing skills
  • Desire to progress in your career
  • Understanding of other digital channels beneficial