CRM / Omni-channel Consultant

Location London
Discipline: Creative Agencies, Data, Digital, Strategy
Job type: Permanent
Salary: £60,000
Contact name: Adam Price

Contact email:
Job ref: JW973d
Published: 4 months ago
Startdate: ASAP

CRM / Omni-channel Consultant, Central London – Up to £60k dependent on experience

Looking for a new role with a leading digital consultancy with plenty of innovative campaigns to get involved with? Here’s a great opportunity for a CRM / Omni-channel Consultant to work across a range of CRM / Omni-channel campaigns for a huge publishing client.

Here you’ll be working with clients, internal teams and external agencies to improve client campaigns across CRM / Omni-channel including automation and email. Are you the CRM / Omni-channel Consultant we are looking for? You’ll need to be someone who is confident working with publishing clients, overseeing various teams and ensuring work is delivered on time and brief.

As CRM / Omni-channel Consultant you’ll be focusing on end-to-end management of campaigns from strategy and planning through to delivery and analytics. You’ll understand customer lifecycle journeys, analytics tools such as Google / Adobe Analytics and also how to use data effectively to target customers and improve conversion.

Here’s what you’ll be tasked with as CRM / Omni-channel Consultant:

  • Working closely with gaming clients to understand their objectives and develop effective campaign strategies

  • Oversee the development of CRM / Omni-channel campaigns

  • Segmenting data to produce identifiable target audiences for campaigns

  • Extracting insights from performance data for improving results

Below is what they’re looking for in this CRM / Omni-channel Consultant:

  • Great client-servicing experience, particularly C-suite and senior manager level

  • Experience with publishing industry

  • Strong CRM / Omni-channel and digital knowledge

  • Experience developing multi-channel digital strategies

  • Able to identify, translate and use performance data

If you think you’re the CRM / Omni-channel Consultant we are looking for then please get in touch as soon as possible.

Please quote JW973d when applying for this CRM Consultant role.