Senior Account Manager – French Speaking. London / Fully Remote, 41K DOE
The world’s leading creative content production company is looking for Senior Account Managers, to make the best work brilliantly. They combine craft, insight, and technology to bring creative work to life for many of the world’s most famous brands.
As part of the Client Services Department, Senior Account Managers play a central role in the business and are pivotal to the smooth running of your accounts. You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and within budget. You will be client-focused and require good communication, organization, and time management skills to manage both your clients and internal departments, while always focusing on quality, process, and profitability.
The key responsibilities of this role:
Day to day contact for agency/ client stakeholders and internal departments
Coordination between Project/ Transcreation Management, agencies, and clients.
Respond to information requests from the Senior Account Manager or AccountDirectors
Work closely with internal stakeholders e.g. Print, Traffic & Transcreation
Handle all aspects of client campaigns from planning through to delivery
Demonstrate a clear understanding of the brand
Distribute contact reports and agendas
Assist with financial reporting and smooth running of the finance function
Support the AD in supplying client management information and reporting
French language ability - Full Professional Proficiency
Experience of working in a Localisation, Talent Management, or Production Management role.
High level of IT literacy, including usage of spreadsheets
Strong numeracy skills
Prioritization, time management, and attention to detail
Resilience and ability to work under pressure
Fluent oral and written English essential, other languages desirable
Strong interpersonal skills
Highly organized, detail-oriented, customer-focused, proactive, and possess excellent communication skills with a clear understanding of international brand challenges
Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable