Implementation Manager

Location United Kingdom
Discipline: Automation, Data
Job type: Permanent
Salary: £50-65k doe
Contact email: isabella@air-recruitment.com
Job ref: ILS141
Published: 17 days ago
Startdate: ASAP

Implementation Manager. £50-65k. UK Remote Working

This innovative, fast-growing, company helps organisations automate and transform how they design and manage jobs. Through innovative technology, they enable global companies to hire, retain and grow an inclusive and diverse workforce. They’re looking for an experienced Implementation Manager to join them. As Implementation Manager you will ensure the successful end-to-end implementation and readiness of the platform for customers. Collaborating with sales, customers and technical teams you will project manage multiple concurrent implementations: gathering requirements; managing the platform set up, technical configuration, data processing, integration, training and user support.

The responsibilities of this Implementation Manager are:

  • End-to-end implementation and readiness of the platform for customers

  • Collaboration with multiple teams to achieve implementation

  • Delivering customer education and training sessions, platform demos and showcasing new product features

  • Providing real-time, 1st-line support to customers to ensure issues are responded to, recorded and resolved swiftly

  • Identifying, developing and maintaining in-product training and knowledge-base content for an enhanced user experience

  • Creating and maintaining training materials, providing support to customer teams to customize content

This Implementation Manager will have:

  • Experience of project managing the implementation of B2B SaaS products to global enterprise customers

  • Experience in a start up or in the area of HR tech

  • Possess excellent data skills and a love of working with data

  • Demonstrating ability to quickly learn new technologies and improve how things work

  • Be extremely organised and process driven with well-honed project management skills and a high attention to detail

  • Thrive in a fast-paced working environment, be able to work well under pressure and meet tight deadlines

  • Be able to flex and adapt in a fast-moving environment with rapidly changing priorities

  • Be excited about the opportunity to join and build a career in a fast-growth start-up where everything is constantly evolving

This company offer a flexible, remote working model from anywhere in the UK. They devote time to improvement and professional development and offer a competitive benefits package.

If you’re this Implementation Manager, please apply quoting ILS131.